3rd Party Products & Trademark Disclosure

We may use, offer, or refer to 3rd party brands on this website or witihin our product descriptions and documentation for illustrative and clarity purposes to denote when our products or service are for use with other Brands products or services. All of these Company Brand Names and Trademarks are property of their respective companies or copyright holder, and no direct or indirect endorsement or affiliation with Terrapin Outdoor Solutions is intended or implied.

Request Warranty Support

If you are unsure if you need to return the item for repair or exchange, please click the Tech Support button below and fill out our contact form for more help.

To submit a claim for Warranty Coverage repair or replacement... Click Account Portal below, login, locate the order and the item your are having trouble with. Then select Request Return for that item. Please select Damage/Defect or Other from the drop-down list as the reason, and then describe the problem in the notes. Click Submit and we will review your request and email you back as needed with more information.

If you have any trouble with this process please do not hesitate to contact Tech Support for assistance.